We Blend Technology

Around Customers

Blended Digital is a marketing automation and digital experience consultancy. We help enterprise organisations realise the potential of marketing automation platforms and fast-track the outcomes of digital transformation and investment in becoming data-driven and customer-centric.

We design, develop and deploy technological solutions and digital communications to deliver a brilliant, engaging and seamless experience between your brand and its customers.

We Supercharge Outcomes

As agnostic marketing automation experts, we advise, analyse and optimise marketing automation implementation, integration and customisation. Whether migrating platforms or optimising the value from existing software, we help organisations realise the potential of digital platform investment and supercharge the results through design-led customer strategy, best in class development and continual improvement.

Our Services

End-to-end digital services spanning strategy, creative, technical solution design, scaled development services, and managed campaign and platform support services.

Customer Experience

Design-led approach to digital transformation and customer experience, guiding your organisation towards transformed customer-centricity.  

Transformation

Marketing automation platform implementation and configuration ensuring the delivery of immediate value from digital platform investment.

Campaign Deployment

Best in class, end-to-end design, build and broadcast management across email, SMS, mobile application push, social and web deployments.

Customer Journeys

Design, development and delivery of multi-step, behavioural customer journeys, automatically triggered at the right time and moment of the customer’s life-cycle.

Analytics

Data analytics, modelling, visualisation and continual improvement frameworks across campaign and customer journey deployment.

Enablement

Digital capability and platform enablement to supercharge internal digital transformation outcomes and communication speed to market.

Truly Platform

Agnostic

Our approach to technology is simple: with the right design, experience, attributes and philosophies of software, marketing automation and digital platform solutions and integration can be measured, agnostic, built to scale and adapted as technologies and platforms change.

Blended Digital has experience in helping enterprise organisations across Salesforce Marketing Cloud, Adobe Marketing Cloud and other marketing automation and digital platforms adapt and drive new technologies to deliver data-driven customer-centric outcomes.

Trusted Consultants

We are trusted enterprise consultants across Salesforce Marketing Cloud and Adobe Marketing Cloud from initial strategic vision through to solution architecture, development and final deployment or platform migration.

How We Work

Blended Digital employees use consultancy tools and CX methodologies to deliver digital transformation, customer experience strategy and continual optimisation engagements.

Analyse
Empathise, hypothesise and define outcomes and measures of success.
Design & Prototype
Technical and CX design paired with rapid iterative prototyping to prove the model.
Deploy
Scaled development and deployment across structured  quality assurance methodologies.
Optimise
Measure and improve: monitoring and versioning of deployments for continual improvement.

Get In Touch

enquiries@blendeddigital.com.au

Level 2, 520 Bourke Street, Melbourne, 3000

Need more information on how we can help? Submit the contact form or email Blended directly and we will be in touch.